Philosophy

Tranquil is a fresh approach to business automation unencumbered by decades of CRUD and motivations of entrenched application vendors.

Goals

• make business automation approachable and maintainable
• connect tech efforts with business outcomes
• incrementally adoptable
• engineering department friendly
• keep complexity from exploding at scale
• use deterministic building blocks over agentic theater
• escape vendor lock-in
• leverage quality and maintainability over time

Problem Space

• bouncing around many apps to accomplish a task
• keeping data deduped and up-to-date where it is needed
• writing long SoP’s to keep track of repeatable processes
• figuring out what app didn’t do what — when it was supposed to
• debugging broken bespoke calculations and scripts

Systems Approach

• promote good default choices
• make bad choices stand out
• don’t trip up at scale
• no hidden costs
• allow for human judgment and agency
• don’t create lock-in, automations can be run anywhere
• proceed at a pace that can be absorbed into the organization with minimal disruption
• results measurable over time

Expectations

• Start right away with automating tasks — not making process decisions and struggling with implementation doubts.
• Collaborative approach combining knowledge workers and automation developers.
• Rapid feedback loop: fast to create, test, iterate, and deploy to production.
• Collective understanding of company processes levels up and compounds over time.